Shipping Policy

Dispatch

All our orders are dispatched within 10 business days of when you place the order. Orders placed on Friday post noon, are dispatched on the following Monday or the next working day.

Delivery Timeline

It usually takes 5-7 business days after dispatch depending on your location. Please do not accept the package if it's tampered with.

Please make a video while opening your package to claim any damage or missing article.

Order Tracking

As soon as your order leaves the warehouse, you will receive a tracking number/ID via email. Write to us at contactus@thecosmostree.com to help with tracking the order.